Customer.io
Customer.io for Startups — up to 12 months free
What you get
Up to 12 months free (Startup plan), up to 30,000 profiles included
Customer.io's startup program gives eligible early-stage companies up to 12 months free on the Startup plan, including 30,000 profiles.
About this deal
Customer.io's Startup plan includes all Essentials-tier features plus up to 30,000 customer profiles (people and objects) at no cost for up to 12 months — send email, SMS, and push notifications, billed monthly, with limited support. Overages beyond 30,000 profiles are billed at $0.007 per additional profile.
When your free term is ending, Customer.io emails reminders starting 60 days out, then offers an exclusive graduation deal to continue — you can also cancel anytime with no strings attached. Your card is only charged for overages, or after you choose to continue on a paid plan.
Startups backed by one of Customer.io's 150+ partner accelerators, VCs, and founder communities (including Y Combinator, Techstars, and Seedcamp) may get complimentary access directly through their Startup Partner Program instead.
Eligibility
Startup must have raised less than $10M in total funding, contact lists must be obtained through standard (non-purchased) methods, and the applicant must not currently be or have previously been a Customer.io customer.
How to redeem
Create a Customer.io trial account, then submit the Startup Program application using the same email address. A credit card is required for all Startup Program accounts. Most applications are reviewed within 24-48 hours; if approved, your Startup Program benefits begin automatically after your 14-day trial ends.
